Shipping Policy

Thank you for shopping with Seachi. Below are the details regarding our shipping process, estimated delivery times, and important information to ensure a smooth experience.

Estimated Delivery Times

Cairo: 3–5 business days
Other Cities: 4–7 business days

Please note that delivery times are estimates and may vary depending on location and order volume.

Shipping Carriers

We partner with trusted and reliable shipping carriers to ensure your order is delivered safely and on time.
Tracking information will be provided via email once your order has been dispatched.

Customs & Duties (For International Orders)

International shipments may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

Important: We are not responsible for delays caused by customs clearance procedures.

Lost or Delayed Shipments

Once your order has been handed over to the shipping carrier, it is no longer within our direct control. However, your satisfaction is our priority, and we're always here to assist.

If your order is delayed or hasn’t arrived within the expected timeframe, we kindly recommend that you:

✅ Check your email for tracking information and monitor the shipment’s progress.
📞 Contact the shipping carrier directly for the most accurate and updated delivery status.
💬 Reach out to us anytime at seachi.egy@gmail.com — we’ll gladly assist and do our best to help locate your package.

We’re committed to supporting you every step of the way and ensuring your shopping experience is smooth and stress-free.